Yenius Interactive Marketing - http://www.yenius.com
inTouch Broadcast Features List
http://www.yenius.com/articles/6/1/inTouch-Broadcast-Features-List/Page1.html
By Lisa Chang
Published on 05/20/2008
 
inTouch Broadcast is a worldclass email broadcasting system housed on our Tier-1 hosting platform.  It offers robust performance and bandwidth along with a feature list to envy. 

We've published our features list so you can see that we're serious about providing a solid foundation for any email marketing campaign.
Here's the inTouch Broadcast features list:
General Features
  • CAN-SPAM compliant email marketing software
  • Language support (language files separate from php code)
  • Templatized (html separate from php code)
  • Server / User Timezone support
  • Paging everywhere
  • Change per-page results easily
  • PHP Developer API (full API documentation is available after purchase)
  • Postgresql support
  • Forgot password option
  • Copy things (eg lists, newsletters, templates, autoresponders, forms)
  • Built in templates (easy to add more)
  • Only need to set up one cron job for scheduled sending, autoresponders and bounce processing, or they can be set up separately
  • Reminder about cron setup. If it's switched on it will show a message telling you it has been switched on, that message will disappear once a job runs successfully.
  • See when a cron job will run. It will count down and give you an idea of when the next send will go out.
  • Remember login details
  • Built in tutorials
  • context-sensitive help / tutorials
  • New design
  • Improved user-interface
  • If you only have access to one mailing list, you are automatically taken to the next step in whatever process you are performing
  • Separate the settings page into tabs NEW
  • An option to put a "system message" on the front page (eg "site down from x to y" or "get documentation here", etc) NEW
  • Change the theme (default, Office XP, etc) of the WYSIWYG email editor NEW
Lists
  • Bulk changes to list subscribers (change all to html/text, make them active/inactive)
  • Copy lists
  • Merge multiple lists into one list
  • Save reply-to, bounce-address, bounce account information with a list
  • Allow imap bounce account
  • Allow extra mail settings to be saved per list (eg /notls or /nossl)
  • Cron bounce processing if account information is available
  • Bounce processing differentiates between types (hard, soft). inTouch detects a hard bounce and sets the status of the subscriber to bounced and never emails them again. inTouch detects a soft bounce but does not change the status of the subscribe until a soft bounce has occurred 5 times on that same subscriber. Once an email has soft bounced 5 times, it is treated as a hard bounce.
  • Add company details to a mailing list and they will work as custom fields when sending an email NEW
Custom Fields
  • Associated with a mailing list not with a user (means sharing a list between user will show custom fields correctly)
  • Can be associated with multiple lists at once
  • New "radio button" type
  • Better data checking when importing/subscribing
  • Subscriber IP is now a usable custom field replacement when sending emails NEW
Manage Subscribers
  • Search all of your lists at once
  • Option to bypass filtering step
  • Bulk changes (delete multiple at once, change them to html/text)
  • Save different stages of subscribe. Eg subscribe request (time + ip address), subscribe confirm (time + ip address)
  • Save different stages of unsubscribe. Eg unsubscribe request (time + ip address), unsubscribe confirm (time + ip address)
  • Only show custom fields associated with the list a subscriber is on
  • New "bounce" and "unsubscribe" status
Import Subscribers
  • Import subscribe date
  • Handle quotes around field names properly
  • Much better reporting about import results (see duplicates, problems with data etc)
  • Option to add subscribers to any autoresponders the list has
Export Subscribers
  • Option to export subscriber's IP address if tracking is enabled from the settings page NEW
  • Option to include bounce details when exporting 'bounced' subscribers NEW
  • Option to search/export/send to multiple filters at once (eg 3 checkbox items at once) NEW
Banned Subscribers
  • Global ban list (bans across all lists)
  • Upload a file of email addresses to ban
Newsletters
  • Bulk actions (make multiple newsletters active/inactive at once)
  • Better attachment handling
  • Save/Save and Exit buttons (can save as you are going)
  • No need to refresh to upload a file or import from a url
  • Check and warn about missing unsubscribe links
  • Archives are an rss feed so easily changed and easily ported to an external website
  • Choose whether to archive per newsletter
  • Completely disable embedded images or disable them by default NEW
  • Enable or disable attachments plus an option to set a maximum attachment size NEW
  • An option to set the maximum email size you can send NEW
  • An option to show a warning if an email is larger than "X" kb when saving and also before sending NEW
  • Checking of image locations when you save a template/newsletter/autoresponder and before a newsletter is sent NEW
  • Can extract the text version of an email from the WYSIWYG editor straight into the "Text Version" textbox NEW
  • Send multiple preview emails at once NEW
  • Proprietary integrated spam checking and rating for email campaigns NEW
  • Preview your email campaigns exactly as they will look in all popular email clients NEW
Sending Newsletters
  • Can send to multiple lists at once (removes duplicates before it starts)
  • A send through the popup can be paused, cron turned on, it will pick it up and continue the send and vice-versa
  • Cron sending will create the queue just before it starts (so if you schedule in advance, new subscribers will be picked up and any unsubscribes will be removed before starting the process)
  • Can embed images into an email
  • Change character set / encoding for each send
  • Cron sending can pick up "broken" or interrupted mailings
  • Auto-optimizing of sends (database is automatically optimized before and after a send)
  • Admin and user get notified if a user goes over per-month of max-emails limits
Templates
  • Global templates
  • Bulk actions (make multiple templates active/inactive global/not global at once)
  • Save/Save and Exit buttons (can save as you are going)
  • No need to refresh to upload a file or import from a url
Autoresponders
  • Bulk actions (make multiple autoresponders active/inactive at once)
  • Save/Save and Exit buttons (can save as you are going)
  • No need to refresh to upload a file or import from a url
  • Option to add existing subscribers to the autoresponder
  • Can embed images into an email
  • Change character set / encoding for each autoresponder
  • Better attachment handling
  • Check and warn about missing unsubscribe links
  • Only show custom fields associated with the autoresponders mailing list. Don't let a user include custom fields that aren't associated with the list
  • An option to disable parts of the cron job, or specify how often each part runs (eg bounce processing should run at most once an hour but scheduled sending runs every 2 minutes) NEW
Forms
  • Send-to-friend form (with appropriate stats)
  • Better management for ordering custom fields / form options (move things around in an easier fashion)
  • "subscribe form" can now be a "contact form".
  • use appropriate smtp server details that are set (ie will pick up general settings or user settings)
  • can send text and html parts of confirm/thanks emails
  • modify details and send-to-friend can be customised within inTouch (still can't go on a website though)
  • option to show/hide subscriber format choice
  • Easier customising (form html is outside of code and easily edited)
  • "Printable" form type idea for retail stores to accept subscribers at Point of Sale areas for later entry into a mailing list NEW
Users
  • Better (more flexible) permissions
  • Maximum emails (like "email credits"). These count down with each email sent
  • Option to allow them to edit their own details
  • Text/HTML footers which will get appended to the bottom of every email that user sends out
  • Info tips can be turned on/off per user
  • Give a user permission to specific templates
  • Enable / disable a user easily
Settings
  • Global Text/HTML footers which will get appended to the bottom of every email that the system sends out
  • Default character set / encoding
  • Max hourly rate. This is the maximum any send runs at, not the maximum across the whole system.
  • Sending allowance flexibility
  • Force an unsubscribe link to the bottom of newsletters and autoresponders
  • Option to allow ips of subscribers to be tracked
  • Set default system wide smtp server details
  • Testing of SMTP server details on the settings page and per user NEW
  • Testing of bounce email account details on the settings page and per mailing list NEW
  • Option to enable or disable the WYSIWYG editor on per-user basis NEW
  • Option to enable or disable the WYSIWYG editor's XHTML mode on a per-user basis NEW
Stats
  • Show more information (how many sent, how long it took, unique opens)
  • Show open stats, link stats, bounce stats, forwarding stats, unsubscribe stats per newsletter or autoresponder
  • Show trends in subscribes/unsubscribes per mailing list
  • Show trends per user for their send history
  • Show per domain information per mailing list (eg 50% are yahoo subscribers)
  • Option to search/export/send to people who have NOT clicked a link or opened a particular email